Payment and Shipping Policies

Pricing & Billing Policies:

Pricing for house plans is based on a pricing tier system which prices the plans according to amount of square feet and style of plan.

Pricing for additional options and products are based on fixed standard industry amounts.

Any discounts offered are at the sole discretion of Nelson Design Group, LLC.

Pricing subject to change at any time.

Nelson Design Group, LLC accepts the following payment methods for purchases:

All major credit cards (Discover, Mastercard, Visa, American Express)
Check (In person or over the phone)
Cash (In person)

Payment is to processed before a home plan is sent to the client. Purchases may be made online, over the phone, and in person.

Shipping Policy:

House plan prints ship via FedEx.

Clients may choose the speed in which a package ships. Pricing for shipping is fixed based on the speed chosen by the client. Delivery is based on FedEx business days. Nelson Design Group, LLC is not responsible for delays that hinder FedEx speeds. If delays occur before FedEx receives the package, Nelson Design Group will contact clients to explain and remedy the situation.

FedEx Ground shipping: $25.00 | 7-10 day delivery Excluding AK & HI
FedEx Express shipping: $45.00 | 2-3 day delivery
FedEx Overnight shipping: $60.00 | Overnight delivery
Email Delivery (Digital file orders only): $0 | 1 business day

Canadian customers must call Nelson Design Group, LLC in order to discuss shipping methods, pricing, and timelines.

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